Introduction

This privacy policy explains how we use any personal information we collect about you.

Who are we?

Viewit3D is an immersive 3D photography company, capturing venues, spaces and businesses in a modern and futuristic way. We help businesses across many sectors grow their brand, increase bookings and drive sales buy being open and honest.

How do we collect information from you?

We collect information about you when you contact us with a request, sign up to our mailing list or engage with us in a business project.

We will only use the information you have given us to contact you to respond to a request from you, or in the process of carrying out a contracted business project or mail out.

Once we receive your information, we make our best effort to ensure its security on our systems.

The kinds of personal data we collect.

Depending on your interaction with us, we may collect and process all or some of the following information:

• Name
• Address details
• Phone number
• Email address
• Marketing preferences
• Order/project history
• Activity on our website – this is gathered by the use of cookies in your web browser.
• Computer IP address

How long we keep your data.

We will only keep your data for as long as it’s needed. After that, we’ll either delete it completely or render it anonymous (removing personal data but keeping information such as order amount for business analysis).

If you contact us for a quote and you don’t consent to marketing, we’ll keep your data for a year in case you wish to proceed with the quote.

If you receive services from us, we’ll keep your data for six years in order to comply with legal obligations. You can request that some of this is removed sooner – see below.

After six years we will remove your data unless you have consented to our marketing.

How will we use the information about you?

We will only use your information to:

• Respond to a request from you.
• Carry out obligations arising from any contract entered into by you and us.
• Send you communications you have requested and may be of interest to you.
• We review our retention periods for personal information on a regular basis. We will hold your personal information on our systems for as long as is necessary for the relevant activity, or as long as is set out in any relevant contract you hold with us.

Who has access to your information?

We will not sell or share your information with third parties beyond Viewit3D for marketing or other purposes unless you have requested us to do so.

Sometimes we need to share your personal data with trusted third parties. In these instances, your data will only be used for the exact purpose we specify, will be transferred and stored securely, and will be deleted or rendered anonymous if we stop working with that third party.

Examples of the third parties with whom we share data are:

• Matterport Cloud • Email marketing service providers
• Marketing mailing
• Customer service management systems
• Marketing companies who analyse our customer data
• This list is not exhaustive and may change from time-to-time in line with our business processes. Please be assured that we will only ever share your information with trusted parties who adhere to GDPR and the correct standards of security.

Third party data processors

Our associates may have access to your information in order to complete tasks relating to a contract between you and Viewit3D, completing tasks relating to our project.

Marketing

You have a choice about whether or not you want to receive information from us.

We will not contact you for marketing purposes unless you have given your prior consent.

If you no longer want to receive communication from us, you can let us know by emailing Viewit3D.

You have a right at any time to stop us from contacting you. If you no longer want to be contacted for marketing purpose, please email – [email protected]

Accessing and updating your information

You have the right to request a copy of the information we hold about you. You can request the data in different formats for your own use and reuse with other service providers. If you would like a copy of some or all of your personal information, please email [email protected]

We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate.

You can also request us to permanently remove some, or all, of the information that we hold about you. If you would like us to remove your records, please email us [email protected]

Use of ‘cookies’

Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. This information is used to track visitor use of the website. You can set your browser not to accept cookies.

Transferring your information outside of Europe

The information which you provide us with may be transferred to countries outside the European Economic Area (EEA). By way of example, our cloud storage providers host servers in the US. If we transfer your information outside the EEA, we will take steps to ensure that the country also ensures an adequate level of protection and your privacy rights continue to be protected as outlined in this policy.

How to contact us

Please contact us if you have any questions about our privacy policy or information we hold about you by emailing us at [email protected]

How to make a complaint

We want you to be happy with the way we use the information you give us. If you would like to make a complaint, please email [email protected]

You can make an independent complaint to the Information Commissioner’s Office.

Review of this policy

We review our privacy policy regularly and will place any updates on this web page. This privacy policy was last updated on 06 June 2020.

Your information

Viewit3D collects personal information when you contact us. We will use this information to respond to your request, and, if you agree, to send you marketing information. We will not share your information with companies outside Viewit3D.